1. Introduction
NutriSprint AI ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site"), and use our services, including the AI nutrition assistant, supplement guides, macro calculator, meal timing protocols, and educational content (collectively, the "Services").
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site or Services. By accessing or using NutriSprint AI, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.
2. Information We Collect
Information You Provide Directly: We collect information you voluntarily provide to us, including: (a) contact information such as your name, email address, phone number, and mailing address when you create an account or contact us; (b) demographic information such as your age, gender, weight, height, sport type, training level, fitness goals, and dietary restrictions when you use our macro calculator or AI assistant; (c) payment information (processed securely through third-party payment processors) if you purchase premium services; (d) communication content when you email us support questions or provide feedback; (e) information about your athletic background, competition history, and nutrition questions you ask the AI assistant.
Information Collected Automatically: When you use our Site and Services, we automatically collect certain information, including: (a) device information such as your device type, operating system, browser type, and unique device identifiers; (b) usage information such as pages visited, time spent on pages, links clicked, features used, search queries, and navigation patterns; (c) location information if you grant permission, used to provide location-specific supplement availability or fitness facility recommendations; (d) cookies, web beacons, and similar technologies (see Cookies and Tracking Technologies section); (e) log data including IP address, access times, and referring URLs.
Information from Third Parties: We may receive information about you from third parties, including: (a) social media platforms if you log in via social authentication; (b) analytics services and advertising networks; (c) public sources when verifying credentials of healthcare professionals; (d) business partners who provide nutritional data or supplement databases.
3. How We Use Your Information
We use the information we collect for purposes including: (a) providing, maintaining, and improving our Site and Services, including personalizing your AI nutrition recommendations based on your sport, goals, and dietary restrictions; (b) sending transactional emails (account confirmations, password resets, order receipts); (c) sending promotional communications about new features, research updates, or supplement reviews (which you can opt out of anytime); (d) processing payments and preventing fraud; (e) responding to your inquiries and customer support requests; (f) conducting analytics to understand user behavior, improve our Services, and optimize our supplement database accuracy; (g) complying with legal obligations; (h) enforcing our Terms of Service; (i) protecting against and addressing fraud, abuse, or security concerns; (j) conducting research and developing new features, particularly regarding supplement efficacy and nutrition science; (k) personalizing your experience and providing targeted nutritional content relevant to your sport and goals.
4. Sharing of Information
Service Providers: We share your information with service providers who perform functions on our behalf, including cloud hosting providers (Amazon Web Services, Google Cloud), payment processors, email delivery services, analytics providers, and AI/machine learning providers. These service providers are contractually obligated to use your information only as necessary to provide services to us.
Business Partners: We may share aggregated or de-identified information with nutrition researchers, sports science organizations, and athletic governing bodies to advance research on supplement efficacy and sports nutrition protocols. This information cannot identify you personally.
Legal Requirements: We may disclose your information if required by law, including in response to subpoenas, court orders, or law enforcement requests. We will attempt to notify you of such requests unless prohibited by law.
Business Transitions: If NutriSprint AI is involved in a merger, acquisition, bankruptcy, or asset sale, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.
With Your Consent: We may share your information with third parties when you explicitly consent, such as connecting your NutriSprint AI account to a fitness tracking app or sharing results with your sports nutritionist.
No Sale of Personal Data: We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
5. Cookies and Tracking Technologies
NutriSprint AI uses cookies, web beacons, pixels, and similar tracking technologies to enhance your experience and analyze Site usage. Essential Cookies are required for the Site to function, including authentication, security, and preference storage. Analytics Cookies help us understand how you use our Services so we can improve performance and content. Marketing Cookies enable personalized advertising based on your interests and behavior. Preference Cookies remember your settings and choices across visits.
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being sent. However, blocking cookies may affect Site functionality. You can also opt out of analytics through tools like Google Analytics Opt-Out Browser Add-on.
6. Data Retention
We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example: (a) account information is retained for the duration of your account and for 2 years after account deletion; (b) payment information is retained in accordance with payment processor requirements; (c) analytics data is typically retained for 12 months; (d) support/communication records are retained for 3 years; (e) legal/compliance records are retained for 7 years. You may request deletion of your personal information subject to certain legal and contractual obligations.
7. Your Rights
Right to Access: You have the right to access the personal information we hold about you and request a copy of that data.
Right to Rectification: You can request that we correct inaccurate or incomplete personal information in your account.
Right to Deletion: You may request deletion of your personal information, subject to certain exceptions (e.g., legal obligations, fraud prevention).
Right to Opt-Out: You can opt out of promotional emails by clicking the unsubscribe link in any marketing message or by updating your account preferences.
Right to Data Portability: You can request a portable copy of your personal information in a structured, commonly-used format.
Do Not Track: Some browsers include a "Do Not Track" feature. Our Site does not currently respond to Do Not Track signals due to lack of industry standards.
8. Security
NutriSprint AI implements industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include: (a) encryption of data in transit using SSL/TLS protocols; (b) encryption of sensitive data at rest; (c) secure authentication protocols; (d) regular security audits and penetration testing; (e) restricted access to personal information on a need-to-know basis; (f) employee training on data protection and privacy practices. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security. You assume all risk of loss or misuse of personal information transmitted to us.
9. Children's Privacy
NutriSprint AI is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information and terminate the child's account. Parents or guardians who believe their child has provided information to NutriSprint AI should contact us immediately. For users ages 13-18 (minors), we provide additional privacy protections and recommend parental involvement in account setup and usage.
10. International Data Transfers
Your personal information may be transferred to, stored in, and processed in countries other than the country where you reside, including the United States. These countries may have data protection laws that differ from your country of origin. By using NutriSprint AI, you consent to the transfer of your information to countries outside your country of residence, which may not provide the same level of data protection as your home country.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or believe we have misused your personal information, please contact us at: NutriSprint AI, 600 California St, San Francisco, CA 94108 — Phone: +1-415-555-0137 — Email: privacy@nutrisprint.ai. We will respond to your inquiry within 30 days of receipt.